Premium Jewellery for a Brighter You

Terms & Conditions

Please read these terms before using our website, sending an enquiry or buying from S.I. 1 Gram Gold.

About these terms

This website is run by S.I. 1 Gram Gold, 11, Royal Akbar Tower, Juhapura, Ahmedabad, Gujarat, India. By browsing the website, sending an enquiry or placing an order with us, you agree to these terms. If you do not agree, please do not use the website.

Our products

  • S.I. 1 Gram Gold sells 1 gram gold-plated / gold-finish jewellery. It is not solid gold jewellery and is not sold or priced as solid gold.
  • We try to show every design as accurately as possible. Colour, shine and size can look slightly different on screen because of lighting and device settings.
  • Some product photos are design previews. The final piece, its availability and its details are confirmed by our team before you order.

Enquiries and prices

  • The website is a catalogue. Sending an enquiry through the website, the Enquire Now button or WhatsApp does not place an order.
  • Prices, offers and availability are shared by our team and may change without notice until your order is confirmed.
  • We may decline or cancel an enquiry or order, for example if a design is out of stock or a price was shown incorrectly. If you have already paid for a cancelled order, the amount will be refunded.

Orders and payment

  • An order is confirmed only after our team has confirmed the design, price, delivery details and payment with you.
  • Payment methods are shared by our team when your order is confirmed. Please make payments only to the details given by S.I. 1 Gram Gold.

Delivery

Delivery is available across India. Delivery charges and timelines depend on your location and are confirmed before your order. See our Shipping & Delivery page for details.

Warranty and buyback

Eligible jewellery comes with a 6 month warranty* and 50% buyback*. Conditions apply — see our Warranty & Buyback page. Please keep your original bill.

Exchanges and returns

Any exchange or return is subject to the store's inspection and is confirmed by our team at the time of purchase. Please ask our team about a specific piece before you buy.

Caring for your jewellery

Gold-plated jewellery needs gentle care. Damage caused by water, perfume, chemicals, sweat, rough use or improper storage may not be covered. See our jewellery care guide on the blog.

Website content

All photos, text, logos and designs on this website belong to S.I. 1 Gram Gold or are used with permission. Please do not copy or use them for commercial purposes without our written permission.

Our website may link to other services such as WhatsApp, Instagram and Google Maps. Those services have their own terms and privacy policies, and we are not responsible for them.

Limitation of liability

We work hard to keep the website accurate and available, but it is provided "as is". To the extent allowed by law, S.I. 1 Gram Gold is not liable for any indirect loss arising from the use of this website.

Changes to these terms

We may update these terms from time to time. The latest version will always be available on this page.

Governing law

These terms are governed by the laws of India. Any dispute will be subject to the courts of Ahmedabad, Gujarat.

Contact us

For any question about these terms, contact us on WhatsApp, call the store or visit the Contact page.

For any question about this page, contact S.I. 1 Gram Gold on WhatsApp or through the Contact page.